Royal Mail Fake Delivery: What To Do

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Post on Jan 03, 2025

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Royal Mail Fake Delivery: What to Do When You Suspect a Scam

Have you received a text message or email claiming a Royal Mail delivery failed and needs to be rescheduled? Don't fall victim to a scam! Royal Mail fake delivery notifications are becoming increasingly sophisticated, designed to trick unsuspecting recipients into revealing personal information or sending money. This guide will help you identify these scams and explain what steps to take if you suspect a fraudulent delivery notification.

Identifying a Royal Mail Fake Delivery Scam

Royal Mail scams often mimic legitimate communications, making them difficult to spot at first glance. Here are key indicators to watch out for:

• Suspicious Links: Be wary of links in the message. Legitimate Royal Mail communications rarely contain shortened URLs or links that look suspicious. Hover over the link (without clicking) to see the actual URL. Does it look like a legitimate Royal Mail address?

• Grammar and Spelling Errors: Royal Mail communications are usually professionally written. Poor grammar, spelling mistakes, and awkward phrasing are strong indicators of a scam.

• Sense of Urgency: The message might create a false sense of urgency, pressuring you to act quickly. Legitimate Royal Mail communications rarely use this tactic.

• Request for Personal Information: Never provide personal information, such as your bank details, password, or national insurance number, in response to a delivery notification. Royal Mail will never request this information via email or text.

• Unexpected Charges: The message might request payment to reschedule delivery or claim your parcel. Royal Mail will not charge you to reschedule a delivery.

• Incorrect Information: The message might contain inaccurate details about your address, parcel, or tracking number.

What to Do if You Suspect a Royal Mail Fake Delivery Scam

If you receive a suspicious message claiming a failed Royal Mail delivery:

1. Do Not Click Any Links: Avoid clicking any links within the message. This could lead to a malicious website designed to steal your data.

2. Do Not Reply: Do not respond to the message, even to confirm you're not expecting a delivery. This could confirm your phone number or email address is active, potentially leading to more scams.

3. Check Your Royal Mail Account: Log in to your official Royal Mail account (if you have one) to check your delivery status. You can also use the Royal Mail tracking service with your tracking number if you have one.

4. Report the Scam: Report the suspicious message to Royal Mail's fraud team. They can investigate the scam and prevent others from falling victim. You can also report it to Action Fraud (in the UK) or your country's equivalent fraud reporting agency.

5. Forward to 7726: In the UK, forward suspicious text messages to 7726, the free SMS service run by the network operators. This helps them identify and block the source of the scam.

Protecting Yourself from Royal Mail Scams

Here are some preventative measures to protect yourself from future scams:

• Be cautious of unsolicited messages: Be wary of any unexpected emails or text messages claiming to be from Royal Mail, especially if you weren't expecting a delivery.

• Verify the sender: Always verify the sender's identity before clicking any links or responding to the message. Check for official email addresses and phone numbers on the Royal Mail website.

• Strengthen your online security: Use strong, unique passwords for all your online accounts and enable two-factor authentication where possible.

• Stay informed: Stay up-to-date on the latest scams by following Royal Mail's official social media channels and website.

By being vigilant and following these steps, you can significantly reduce your risk of falling victim to a Royal Mail fake delivery scam. Remember, Royal Mail will never ask for your bank details or other sensitive personal information via email or text.

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